Free shipping on international order of $100+

Let your father remember the good time teaching you fishing

REFUND POLICY

Thank you for shopping from Brandon United Fishingearshopping.com.

All orders can be returned or exchanged within 60 days of the delivery date.
All returned/exchanged items must be returned unwound, undamaged, and unwashed, and all original labels are included in the original packaging. 
Please contact us for the return / exchange form before you start the return process.

HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?

a)Return & Exchange Process

Step 1: Please contact our Customer service team service@fishingearshopping.com to start the return process with the following information:

  • Order number
  • Proof of purchase
  • Video or photo of the faulty product

Step 2: Insert your receipt, along with the items, back into the original packaging.

Step 3: After receiving our return confirmation email, please print the order number, product photo, and return confirmation email separately and store them in the express.

Step 4: Contact your local courier and hand the package to the courier. After the courier checks the returned goods, please cover the package.

Step 5:Please return the package to the following address

b) The new package will be shipped out once we receive and confirm the return package in 2 days.

c)The freight arising from the return and exchange of goods shall be borne by the customer(except in the case of serious quality problems)



Cancellation

Normally all of out orders are shipped out within 24 hours, even within several hours.
If you cancel your order before the package is shipped out, we need take a 10% charge for the cancellation fee which includes handling and restock.
Once your package was shipped out, we could not cancel your order and issue the refund. Hope you can understand.

Contact us

Any questions or doubts, please feel free to email us at service@fishingearshopping.com

Brandon United Fishingearshopping RETURN POLICY

Customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to contact us if you have any issues with your order!

HOW TO REACH US

You may contact us on our website or by email/text. The Brandon United Fishingearshopping Fishing team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours ( Text & Email), Your satisfaction is Brandon United Fishingearshopping.com store mission. And our email is service@fishingearshopping.com , our phone number is +86 15822453621, our return address is Room 777, building 1, No. 415, Shunfu Road, Guangming A3 Industrial Park, Fengxian District, Shanghai ZIP:201406

ADDITIONAL NOTES ABOUT WARRANTY

1.All returns must first be approved by our customer service team, you need send a request to our email address service@fishingearshopping.com, and once we confirmed the request, you will receive a notification email. Returned items without a notification email will not be accepted.

2. All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.

3. Items returned within 60 days from the original order receipt are eligible for a refund. For a full refund, the product must be returned in its original condition (unchanged, unworn, undamaged, and the label is in the original packaging. Please make sure that the product is in good condition and the protective film is not torn off. For a partial refund, please contact customer service first It will be sent back after confirmation. Once the returned item is received and checked, the refund will be processed to the previous payment account.

Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipped back to the address given by the customer service. Please kindly send email with your order number and returned shipping number  after package’s shipped out. Taxes & shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee, etc.

4. Items are damaged due to man-made reasons and cannot be returned or exchanged. For example, the product has been scratched, the product has cracks, and the product is deformed.

5. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.

REFUND


In case of a return, your refund will be credited to the original payment method. Shipping costs $6.65(Free on order over $100) will not be refunded by Proexpress in case of returns.


Once your package reaches our warehouse, our warehouse address is Qianhai Complex A201, Qianwan Road NO.1, Qianhai Shenzhen-Hong Kong Cooperation Zone, Shenzhen,ZIP:518027, please allow 7-14 business days(depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email, and if your order is over $50, You will get a full refund, if it is less than $50 US, we will deduct 4.99 US dollars on your refund amount, the policy has been stated above.

WHAT CIRCUMSTANCES CAN YOU CANCEL YOUR ORDER?

If you change your attention and request to cancel the order after you purchase the product and confirm the order, then we will process your request according to the following different situations:

1. We agree to cancel the order
1) We have not processed your order and have not sent it yet. Usually our processing time is 1-3 working days. If the order quantity is too large, we may delay it by 1-2 days at most, Then your refund will be returned the same way within 1-3 working days
2) Your order has been sent, but after our communication with the logistics company, the goods were successfully intercepted and returned to our warehouse, Then your refund will be returned the same way within 3-7 working days after the goods are returned to the warehouse

2. We disagree to cancel the order
1) Your order time has exceeded 72 hours
2) Your order has been sent and cannot be intercepted successfully

Rerurn policy

Buyer pay the shipping fee

Seller pay the shipping fee

Photo Provided

Exchange Available

Dislike/Unsuitable

 

 

 

Change Style /Color

 

 

 

Receing Wrong Items

 

Quality Problems

 

Artificial Reason

 

 

 

Contat Us

Email: service@fishingearshopping.com